Notice of Privacy Practices

Notice of Privacy Practices (HIPAA)

Notice of Privacy Practices
Updated: 04/03/2026

This notice describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully.

You have the right to:

  • Get a copy of your mental health and billing records

  • Request corrections to your records

  • Request confidential communication

  • Ask us to limit what we use or share

  • Get a list of those with whom we’ve shared information

  • File a complaint if you believe your privacy rights have been violated

We typically use or share your health information:

  • To provide therapy services

  • To coordinate payment through insurance or self-pay

  • For administrative operations (e.g., scheduling, supervision)

We may also disclose information when required by law (e.g., child abuse reporting, imminent harm, legal mandates).

We are required by law to:

  • Maintain the privacy and security of your protected health information (PHI)

  • Notify you promptly if a breach occurs

  • Provide you with this notice and follow the practices described

  • Not use or share your information other than as described here without your written consent

Text Messaging & Mobile Information

Information collected:
We may collect information, such as name, phone number, and email address. 

Use of information collected:
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.

Sharing of information collected:
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging opt-in data and consent..

As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.

You understand that the messaging frequency may vary. Messaging & data rates may apply.

‍All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.

Contact Information for Privacy Questions:
The Therapy Office
Email: hello@thetherapyofficear.com
2112 W Huntsville Ave, Suite B, Springdale, AR 72762